Tenancy Administrator

Finders Keepers are a leading letting agency across Oxfordshire with a dedication to professionalism and quality service within the property industry.

An exciting opportunity has arisen for a Tenancy Co-ordinator to join our team in Bicester.

Main Purpose of Job

To be responsible for the administrative tasks of the office, ensuring a high level of support at all times.

Key responsibilities:

• Process tenancy applications and produce all tenancy agreements ensuring a high degree of accuracy.
• Assist the letting team with the monitoring and progress of references as required.
• Assist with marketing properties to let.
• Co-ordinate and take responsibility for all key collection appointments.
• Coordinate and chair meetings and in conjunction with the letting and property management teams, negotiate tenancy renewals with landlords and tenants.
• Assist in the collection of all tenant first accounts, rent payments and any landlord or tenant deficits.
• Register new deposits for protection and administer deposit refunds within 10 days of final inventory check.
• Assisting office teams with all aspects of compliance.
• Be the first point of contact for office visitors and respond to incoming calls, registering & qualifying applicants.
• Provide administrative support to letting and property management teams.

Skills and Experience Required:

• Minimum two years administrative experience in similar industry or legal background
• Accuracy and an eye for detail oriented with proven planning and organisational skills
• Ability to communicate effectively with people at all levels
• Excellent written and verbal communication skills
• Ability to demonstrate initiative and self-motivation
• A positive & ‘can-do’ attitude
• Clean manual driving licence

Benefits:

• Competitive salary package
• Comprehensive induction and training programme
• Industry recognised training support
• Working from home scheme
• Employee assistance programme
• Internal referral opportunities
• Great work life balance

If this sounds like the role for you please apply or for further information visit our website.

HAM00087