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Connells Group COVID-19 Update


Coronavirus (COVID-19) - Connells Group statement:

Following the Government announcement that the housing market can resume in England, Scotland and partially in Wales, our branches, businesses and office environments have reopened in a ‘Covid-19 Secure’ manner.

Our guiding principle in this unique situation has always been to do what is right – right for our colleagues, right for our customers and right for society.  We have extensively planned and implemented safe working strategies, aligned to the Government’s ‘Covid-19 Secure’ standards, and have taken appropriate actions to ensure social distancing and our clients’ and colleagues’ safety, which remains our priority.  Branches initially operated behind closed doors, and only opened to customers once necessary safety procedures and precautions were in place. We remain committed to supporting and minimising the risk of Covid-19 to our colleagues, customers and clients, whilst delivering great service.

We continue to operate flexibly, with much of our business continuing to remote work since lockdown.  We continue to engage with business partners and customers via email, telephone and online solutions and have the digital technology in place to facilitate our service provision within a secure IT environment. 

Many colleagues have now returned to work, but a number remain on temporary furlough.  Whilst we continue to use the Government’s Coronavirus Job Retention Scheme (CJRS), we remain committed to helping our people and have agreed to go above and beyond the Government minimum and pay all colleagues 100% of their basic salary and commission throughout April, May, June and July. We are confident that this is the best way forward to safeguard all jobs for the long term, ensure the wellbeing of our team and protect our business. We will continue to return more colleagues in phases and as business increases.

Thank you for your continued support during this time of crisis.

Please find our Covid-19 secure notice here

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